Refund Policy
At AutoPlanPro, we are committed to providing our customers with the best possible service and satisfaction. Our refund policy is designed to ensure transparency and fairness in all transactions.
Eligibility for Refund
You may be eligible for a refund if:
- Your policy is canceled within the first 30 days of purchase.
- You have not made any claims during the policy period.
- You have provided us with a written request for cancellation and refund.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer service team at [email protected].
- Provide your policy number and the reason for cancellation.
- Submit your request within 30 days of your original purchase.
Processing Time
Once your request is received, we will process your refund within 7 to 10 business days. Please note that the refund will be issued through the same payment method used for the original transaction.
Non-Refundable Fees
Certain fees may be non-refundable, including:
- Administrative fees charged at the time of policy issuance.
- Any premium amount for coverage provided during the policy period prior to cancellation.
Contact Us
If you have any questions or require further clarification regarding our refund policy, please do not hesitate to reach out. You can contact us at:
- Email: [email protected]
- Phone: (555) 012-3456